FAQ – Valleyfield
Do you have any questions before starting your project?
We’ve gathered here the questions most frequently asked by our clients:
Do I need a permit for excavation work on my property?
Yes, in most cases, particularly for French drain installation, waterproofing or a septic system. Requirements vary by municipality. Check with your municipality before getting started, or contact us and we can point you in the right direction.
How can I check whether an excavation contractor is licensed in Quebec?
Check any contractor’s licence through the RBQ’s Licence Holder Registry. Carrier Excavation’s licence number is 5842-5463-01.
Do I need to contact Info-Excavation before starting excavation work?
Yes, it is a legal requirement in Quebec. Before any excavation work begins, the contractor must contact Info-Excavation to locate underground infrastructure such as gas, water and electrical lines. Carrier Excavation handles this step as part of its work.
What is the difference between an interior and exterior French drain?
An exterior drain intercepts water before it reaches your walls, addressing the problem at its source. An interior drain manages water after it has already entered the building. We generally favour the exterior approach. The right option depends on your situation, and an on-site assessment can help determine which solution is best.
Are helical piles suitable for all types of soil?
They are suitable for the vast majority of soil types, including the clay and unstable soils commonly found in Montérégie. Very rocky soils may require a different approach. A site assessment is always carried out before recommending a solution.
Does Carrier Excavation take care of permits on my behalf?
The legal responsibility rests with the property owner. However, we can provide the technical documents required for your application, including a description of the work, RBQ licence number and proof of insurance coverage. Contact us for details based on your municipality.
What exactly does the 10-year crack repair warranty cover?
It covers the workmanship involved in the crack repair. If the repair does not hold, we will return to address the issue. We can discuss the exact terms for your situation when preparing your estimate.
Does the septic system installation warranty cover breakdowns or future repairs?
No. We warranty the installation, not the system itself or its maintenance after commissioning. For questions about the operation or repair of the septic system, BIONEST and its service network remain your points of contact.
How does the Carrier Excavation estimate process work?
Contact us with a description of the work you need and the city where your property is located. An on-site visit is often required for excavation and foundation projects. You will then receive a clear estimate with no hidden fees and no obligation.